Amazon FBA Reimbursement Reversals Explained: Reconciled Lost Inventory Later Found

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Издатель Apr 14, 2021

Hello from Fulfillment by Amazon,

We have initiated a reimbursement, a reimbursement reversal, or both due to recent activity on your selling account. No action is required from you.

Reimbursements can be initiated for an issue that you notified us about or one that we identified at a fulfillment center. A reimbursement reversal occurs when a reimbursement decision has been reviewed and changed. Reimbursement amounts are determined in accordance with the FBA inventory reimbursement policy (https://sellercentral.amazon.com/gp/help/external/200213130).

Please note that it may take up to five business days for reimbursement transactions to appear in your seller account.

You can find details on your reimbursement or reversal transaction in the Reimbursements report (https://sellercentral.amazon.com/gp/ssof/reports/search.html#orderAscending=&recordType=REIMBURSEMENTS) in Seller Central:

In the Event Date drop-down menu, select a date range and click Generate report. You can use the date in the subject line of this email as a point of reference.
To identify inventory reimbursements and reversals, see the Quantity reimbursed [inventory] column.
To identify cash reimbursement credit or a cash reimbursement reversal debit, see the Amount per unit, Amount total, and Quantity reimbursed [cash] columns.
To identify the total number of units accounted for in the reimbursement, see Quantity reimbursed [total].
For more information, click the case ID in the Case ID column.

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